Metering Alarm

The alarm is applicable only to Mediant VE.

acMeteringAlarm

Alarm

acMeteringAlarm

OID

1.3.6.1.4.1.5003.9.10.1.21.2.0.146

Description

The alarm is sent when the device fails to communicate with the metering API. The device needs to communicate with the Marketplace API when using AudioCodes' Metered License model to license the SBC, which is based on the device's usage (in minutes).

Default Severity

Warning

Source Varbind Text

Board#1 (SystemMO)

Event Type

communicationsAlarm

Probable Cause

communicationsProtocolError

Alarm Severity

Condition

Text

Corrective Action

Warning

The device is unable to send a usage report to the metering service after it initially connected to it.

"No connection to metering API – service will be down in <hours> hours"

Check the network configuration and make sure that the device has the appropriate environment as required for the metering offer.

Critical

The device is unable to establish an initial connection with the metering API.

- or -

The device has lost connectivity with the metering API for 3 hours since the last connection.

"Service down due to no connection to metering API"

Check the network configuration and make sure that the device has the appropriate environment as required for the metering offer.

Critical

The device is blocked by the metering license server.

“Service is blocked by metering license server”

-

Cleared

The device successfully communicates with the metering API.

"Device succeeds to communicate with metering API"

-